Developing an airport app
We at Appok Infolabs create airport app Manager at Newcastle International Airport, discusses how to develop a successful airport application and use it to create the perfect passenger experience. In 2021, nearly 5.5 million customers passed through the gates of Newcastle International Airport – more than a decade. In July 2018, the airport developed their first official mobile app, which aims to provide seamless travel for these passengers.
With the desire to be the UK’s best airport, Newcastle International is constantly investing in the latest technology to further improve customer service – and NCL Airport is the latest initiative to launch the app. #
The app, which is the UK’s top rated app in both iOS and Android app stores, is designed to support everything from flight bookings to air travel.
With more than 80 direct locations on Newcastle’s offer fur fur, tourists can be inspired to explore more by browsing through the ‘Discover the World’ page. Passengers will scroll down the page and learn about new airport locations, including Bergen, Loganer and Munich – which offer over 130 connections through Lufthansa.
After that, once the destination is set, passengers can book integrated flights through the app using the Smart Skyscanner integration system.
Prior to their trip, the app allows passengers to book quick access to the lounge and access and security tracks and stores all items in the late-style ‘My Bookings’ section on the app’s dashboard.
Passengers can use the app to book any car park at the airport, including a brand-new premium meet and greeting facility located just 0 meters away from the terminal.
Pre-travel guidance including pre-travel safety advice, check-in information and baggage policies can also be viewed.
On the day of travel, the NCL Airport app can be used to receive real-time flight updates and alerts, providing passengers with peace of mind that all the information they need can be easily accessed on their phone. As soon as the check-in opens, the user will receive a check instruction as to which check-in desk they should go to.
Using GPS technology, the app knows when the user is at the airport and changes the dashboard to show Wi-Fi connection notifications. Application-users can get special offers and discounts for many shops and catering outlets within the airport.
Using the World Weather Integration Line, the app provides weather updates to passengers at their destination. The development of the app was cleverly crafted by Newcastle-based agency Short Digital, and the development phase took only six months to progress to the launch of the final product.
Ready to meet the travel needs of the North East, the airport’s marketing and IT teams worked tirelessly to deliver the device on time in the busy summer season of 2018. The launch supported a multi-media marketing campaign that brought the product to market.
Social media also played a key role in marketing the app – and using ready-made audiences, the airport’s marketing team soon targeted two-to-two passengers, passengers already at the airport, and those interested in traveling recently.
This expert is given a high level of engagement and download rate using targeting techniques.
Evaluation of airport app development
Thanks to the expertise of the marketing team, the app is on track to go beyond its download target expectations for 2021. Every month in 2019, the application has benefited by increasing the number of bookings and revenue. About 10 percent of those who downloaded the app made a car park, security quick track or lounge booking,
which gives the app a higher conversion rate than the airport’s current website.
After a successful launch, the Newcastle International Airport app development by appok infolabs was highly rated on both Android and iOS stores – a score of 4.3 out of five on both platforms.
Flashing reviews came soon, with passengers saying the app has “great functionality” with “handy” and “well-designed” branding.
Read a review: “A well thought out app with the best functionality. I had to go to various websites to do this, but now I have a fingertip and a place. Especially for me lounge book access access and book arrival / departure and parking Check. “
The airport team is currently working on the second phase of the application, which will see more efficiency, improved content and more integration for 2021. On-demand bag / luggage pickup, secure storage and delivery platform. You can instantly book your stuff (gym bag, suitcase, backpack, laptop, etc.),
which can be stored securely to choose from and will be delivered 24/7 to any place and from there. Featured in TechCrunch and FocusWire, gives you a free TIME around the day, freeing up your items around town.
No need to drag around the city while looking for a place to hold your bag. You have better things than wasting your time!
This airport app offers features immediately for pickups and make your day hands-free.
- Get the most out of your day by sending your luggage to your hotel, RBNB or office fee when you explore the Brooklyn Museum.
- Go to a Broadway show without putting your content around.
- Shop until you leave in SoHo and then go for hands free.
- Go to Happy Hour after work after knowing that your laptop and documents are safe.
Cost for airport app development with baggage on demand booking feature around 2500 USD approx. please contact us for more info about it our team experts will help you to guide you further, Or you can drop and email for instant discussion : [email protected]